The price was right and I will defiantly use, them again and recommend them to all my contractor friends.Raymond E. Ansel dbaR@S Lifeline Domes LLC. I redesigned the area for a much more compact and safe spiral staircase. Advice for my stair project was excellent. Delivery was wonderful called in a compliment for driver. They are reliable and quick to respond to email or. Paragon was very helpful to a DIY remodeler like myself. I have given them a thumbs down for responsiveness and punctuality because i have emailed my sales rep without response, and i have left two messages today asking for a return call to order the cover, and still no response. High Quality Materials. Perfect fit. A steel cutting power saw is a necessity. THANKS PARAGON!!! The process was really easy, and once the stairs came, the installation process was straightforward. Assembly instructions were good. The quality of the product is excellent. Paragon was very helpful thought the whole process. The sales process was very helpful and constructive (pardon the pun). Company is awesome! My experience with the Staff was excellent . I did shop after for spiral stairs for a while and I am so happy I worked with Paragon Stairs. I only discovered this of the day the stairs arrived unfortunately and couldn't fix my foundation accordingly to accommodate. 4’6” Diameter – 23 inch clear walking path I was given multiple answers none of which were correct. I sent an e-mail to your reviewing system, which I was told, upon it's completion would not be read. I would highly recommend them to anyone who is in the market for a top quality Spiral Staircase. It went together pretty easily and looks great, Had a great experience with Paragon. If only they had engineered the spacer into the tread. Relatively easy to assemble and install.I appreciate the quality and structural integrity of the staircase. Customer service was good, delivery took a bit longer than I expected. Customer Service was better! Great looking , representative was very helpful , walked us thru the whole process. We did have to keep on them for, updates .. but considering them being shorthanded , due to Covid-19, They came thru!We love our new stairs with Oak treads!!!!! after the estimated ship date, they were just coming back from the galvanizing process. I want to let Mike Taylor of Paragon Stairs know how very grateful & thankful my husband & I are for everything you did to help us conclude our staircase order. Thanks! Communication was superb. We went ahead and ordered an additional stair when this was found out and I’m still in the process of trying to cancel the order and get a refund. Perfect serviceFit and finish awesomeBest price I found. When I called yesterday, the person who I would need to speak to in order to cancel the order was already out of the office for the weekend, so now I have to wait till Monday to see if I can get the refund. Great advice from the Paragon team and assistance with the order. One of the benefits of a privately owned operation like this is you get to know your sales person. I would recommend Paragon’s products. The delivery to Arizona was screwy as they went through several carriers and the staircase was separated from the pole and was not on the delivery truck. Our stairs shipped in two pieces the pole and the stairs.It was easy to set up and great value for the price I paid. The product arrived on time and the stairs were easy to install. The outdoor galvanized staircase seems well built and was fairly easy to assemble with two sets of hands. External diameter of the staircase column. Install instructions were adequate. As you increase spiral stair diameter in 6” increments, clear walking path increases in 3” increments. Please refer to the table above for a reference on how to calculate the rotation of your staircase. Salter Spiral Stair custom made an elegant powder-coated aluminum spiral staircase for our new deck at our west coast home. The only slight improvement would be a labeling of each piece to be assembled. Recommend for spiral staircases! We purchased a spiral staircase for our new construction home. As you increase spiral stair diameter in 6” increments, clear walking path increases in 3” increments. I ordered early and needed to have the shipment delayed a few times, which they accommodated every time. However, you will need more tools than shown in the manual... we had to drill holes into the side of the platform for the handrail baulister and side panel. patient & kind. Extremely please with service as the ordering was easily done and delivery was in a timely manner. 4’6” Diameter – 23 inch clear walking path. Topped off with great customer service we will definitely use them for future projects. We had thought that a pull down set of stairs would have be suffice, but I was really the only one that would go up and down them, except for the kids.. lol. I had to cut 2 1/2" off in order to make the railing height match all the other stair tread baluster heights. The stairs were high quality. Laying it out was easy and installing took time but wasn’t to hard. I really like the way I was informed about my spiral stair progress - especially when we went to build - made it very exciting. It looks stunning and the cost was totally reasonable for the quality. Thank you!!! The staff was very helpful and stairs were delivered in timely fashion as promised, highly recommend them if you need spiral staircase. Patient, professional service and care. the owners are very pleased with the final product and we would highly recommend. We bought a spiral staircase from Paragon Stairs. Odd there was no cap for the centerpost, or any touch up paint included in the package. The instructions were confusing at times, especially when there were many extra bolts which were not labeled (and a few missing bolts - maybe our package came with the wrong bags of hardware). stair quality is great. A member of our SMA certified team goes over each decision to ensure your staircase matches your vision and budget. I would prepare yourself for a little self-ingenuity and patience, and you might halve to make a call for some clarification on a few items relating to understanding the installation guide. They quickly designed the stairs and also for a very affordable price. Would work with them again. Was frustrated that there is a factory pickup fee but aside from that, great product. This is extremely tedious and unnecessary. The stairs were shipped on time, and easy to unpack out of the 4'x4" pallet. Amazing Engineering and Precision. I received my stairs on time, and with delight, they were above and beyond my expectation and build with heavy steel and the construction was superb.I highly recommend this company for all your stair needs. Given it was a stock kit, I had it in my home in 7 days and I installed it in one. So easy to put together, instructions very easy to follow will be following up later next year with exterior galvanized set for access to second floor balcony. One point off for poor instructions and delay in shipping when I was told it was in stock. We are very happy with their service and product! I purchased their spiral stairway and they shipped to Orlando for me. I needed a pretty high-level handyman to install them, because doing so required drilling into the steel, but they are gorgeous! Our SMA certified team is here to help you with each design decision to ensure your stair meets your budget and specifications. There are easy to follow instructions regarding the shipping of product. That way if you cut one of the longer ones too short, you can use it for one of the shorter ones & won't end up having to order a replacement baluster. The specification that determines the rotation of your spiral stair is floor to floor height. Determining the diameter that is best for you depends on a few variables including the intended use of the stair (will you be carrying items up and down the stair? We just finished assembling the second staircase I’ve bought from Paragon. Would never hesitate to use Paragon Stairs! The people at Paragon were very helpful, especially when purchasing an all aluminum stair for our house near the ocean. Number of steps that make up the staircase. 12 hours) but it went together well and looks great. What a surprise! From 1st phone call to the last, she was available and made the design process very easy and professional. I looked at and talked to a few different online spiral stair companies and landed on Paragon for their Incredible customer service. From sales to customer service we were treated with respect and had answers in a timely manner. Our purchasing experience with Paragon was great. was very hard. Quality materials and hardware. Your platform, or landing, is an entry and exit point for your spiral stair. Quality materials and manufacturing ensure this staircase will be standing for many trouble free years. Great stairs. Great quality and easy to assemble. They defined all the needed elements of the stair to work in my special location. Mark the holes for the money we paid 2-3 men about a day to assemble impressed! Much it will be 11inches this is you get exactly what i put them up ( economy spiral... On your requirements and budget Peter was awesome i did shop after for spiral and designer at... Wrong with the, great product product was beautiful would have preferred bends,. 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